Terms and Conditions

Last updated: 10 August 2026

These terms cover the use of this website. They do not replace the terms of any quotation or contract for work, which are agreed separately in writing before work begins.

Who runs this site

This website is operated by Heart Roofing Ltd. You can reach us at info@heartroofingltd.co.uk or on 023 9355 3347.

Using this site

You may use this site to find information about our services and to contact us. You agree not to use it to send unlawful, abusive or deliberately misleading material, not to attempt to gain unauthorised access to it, and not to interfere with its operation.

Information on this site

We take care to keep the information here accurate and current. It is general information about roofing work and is not a survey, an inspection or professional advice about your particular property. No two roofs are the same, so please do not rely on this site in place of having your own roof looked at.

Quotations

Nothing on this site is an offer or a fixed price. Any figure we discuss becomes binding only when we issue a written quotation for your specific job and you accept it. Quotations are based on what is visible and accessible at the time. If something is uncovered during the work that could not reasonably have been seen beforehand, for example rotten timber under an existing covering, we will stop, explain it and agree the position with you before continuing.

Intellectual property

The text, photographs, layout and design of this site belong to Heart Roofing Ltd or are used with permission. You may view and print pages for your own use. You may not republish or reproduce them commercially without our written agreement.

Links to other sites

Where we link to another website, we do so because we think it may be useful. We do not control those sites and we are not responsible for their content or their privacy practices.

Our liability

We do not exclude or limit liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be excluded. Subject to that, we are not liable for loss arising from reliance on the general information published here. We aim to keep the site available at all times but cannot guarantee uninterrupted access.

Your statutory rights

Nothing in these terms affects your rights as a consumer under the Consumer Rights Act 2015 or any other legislation that cannot be varied by agreement.

Governing law

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction over any dispute arising from them.

Changes

We may update these terms from time to time. The version published here is the one that applies.