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Cookie Policy

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Last updated: 5 October 2026

A cookie is a small file a website asks your browser to store. This page explains which cookies this site uses, what each one does, and how you control them.

Our approach

We set no non-essential cookie, script, pixel, embed or tracker until you have agreed to that category. Until you choose, only strictly necessary cookies are used. Our fonts are hosted on this site rather than loaded from a font service, so no third party is contacted before you decide.

Strictly necessary cookies

These are needed for the site to work and for its forms to be secure. They cannot be switched off, and under the Privacy and Electronic Communications Regulations they do not require your consent.

Cookie Purpose Expires
hrl_consent Remembers the cookie choice you made, so you are not asked again on every page 180 days
PHPSESSID or equivalent Set by the web server to keep a page request working correctly End of session
wordpress_* and wp-settings-* Set only if someone signs in to administer the site. These are not set for ordinary visitors Session to one year

Analytics cookies

These help us understand which pages people find useful so we can improve the site. We use Google Analytics for this. Nothing below is loaded or set unless you turn on the analytics category. If you have not, no Google script is requested at all.

Cookie Set by Expires Purpose
_ga Google Analytics 2 years Tells one visitor apart from another so visits are not counted twice
_ga_ followed by a property code Google Analytics 2 years Keeps track of your session for this particular website

Google acts as our processor for this information. You can read how Google handles it at policies.google.com/privacy.

Marketing cookies

We do not currently run advertising, so no advertising cookies are set. If that changes, this page will be updated before any such cookie is used.

The Areas Covered page includes a Google Maps map. Google sets its own cookies when that map loads, so it is not loaded until you either allow marketing cookies or press the Show the map button on that page. Until then no request is made to Google. You can read how Google uses this information at policies.google.com/privacy.

Changing your mind

Select Cookie Settings in the footer of any page. The banner reopens and you can change any category, or reject everything. Withdrawing consent is as easy as giving it.

You can also delete cookies through your browser settings. Removing the consent cookie means the banner appears again on your next visit.

Proof of your choice

When you make a choice, we record the choice itself and the date and time it was made, in the cookie stored on your own device. We do not send a copy of that record to any third party.

Questions

Email info@heartroofingltd.co.uk if anything here is unclear. How we handle personal data more generally is covered in our Privacy Policy.

Free, no obligation

Get a straight answer about your roof

Tell us what is happening and we will come and look. If it needs doing now we will say so, and if it can wait we will say that too.